Return/Exchange Policy
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error or any item that is returned more than 30 days after delivery.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error or any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days. Please keep in mind that it may take several additional days before it is posted to your credit card.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days. Please keep in mind that it may take several additional days before it is posted to your credit card.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@bellaryann.com and send your item to: 6721 Rolling Green Drive, Mobile, AL 36695.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@bellaryann.com and send your item to: 6721 Rolling Green Drive, Mobile, AL 36695.
Shipping
To return your product, you should mail your product to:
To return your product, you should mail your product to:
6721 Rolling Green Drive, Mobile, AL 36695.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We will ship your return via USPS Priority 3 Day delivery.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact Information
Please feel free to contact us at service@bellaryann.com with any questions or concerns.
